Shipping & Returns
Where we ship
We currently ship within New Zealand only.
One parcel, one flat rate
All the props in your order are packed together and sent in one parcel for one flat shipping rate NZ-wide, shown at checkout.
Dispatch times
Orders are usually dispatched within 2–3 working days. Most parcels arrive 1–3 working days after dispatch (rural addresses may take a little longer). During the December rush, please order early.
Returns
If something arrives damaged or isn't right, please contact us within 14 days and we'll make it right. Your rights under the Consumer Guarantees Act 1993 are not affected.